Brian has over 45 years experience of underwriting in the London Market. This has spanned a wide range of classes, written both for insurance companies and LloydÔÇÖs Syndicates.
Trent-Services (Administration) Ltd provide a number of Insurance services and work in partnership with a number Insurers. If you need to get in touch with us please find the contact information below.
In the event you have a policy query, need to amend or cancel your policy, need to make a claim or have a direct debit query:
We do our best to provide you with the highest levels of customer service at all times, however, should you wish to make a complaint about a product or service we provide you should do so by contacting us and detailing the nature of your complaint.
If possible please also refer to the 'Complaints' section of your policy wording as this will provide you with the full complaints procedure that is applicable for your policy.
If you remain dissatisfied with our response further details will provided at the appropriate stage of the complaints process.
You may be referred to the UK Financial Ombudsman Service (FOS), depending on the nature of the complaint and whether it should properly be directed against us or another party. The contact details for the FOS are:Financial Ombudsman Service